Introducing TrueTerms - Real-Time Offer Management for Real Estate
Introducing TrueTerms: A Smarter Real Estate Offer Management Platform
In today’s fast-moving real estate market, managing multiple offers is often messy and time-consuming. Agents juggle emails, texts, and PDFs. Sellers feel out of the loop until a decision is made. Buyers worry their terms aren’t being presented fairly.
That’s where TrueTerms comes in — a modern, real estate offer management platform designed to simplify the process, deliver transparency, and speed up negotiations.
The Problem with Traditional Offer Workflows
Real estate professionals know the drill:
Offers arrive by email or text at odd hours
Terms are stored in spreadsheets or forwarded messages
Sellers only see what the agent summarizes
Counters and acceptances get lost in communication gaps
This patchwork system creates unnecessary risk — missed terms, client frustration, and longer timelines.
How TrueTerms Solves It
TrueTerms is a real-time offer management tool built for clarity and speed. With TrueTerms:
Agents share a secure link for a listing
Buyers or buyer’s agents submit offers through a structured digital form
All offers appear in a side-by-side dashboard
Sellers have real-time visibility
Counters and acceptances happen directly in the platform with instant notifications
It’s the same offer process agents already manage - only more organized, transparent, and efficient.
Benefits for Agents, Sellers, and Buyers
Agents save time, eliminate spreadsheets, and reduce errors.
Sellers gain transparency by viewing every proposal as it arrives.
Buyers and buyer agents know their terms are presented consistently and fairly.
Everyone benefits from faster, clearer decisions.
Built for Tennessee, Expanding to the Carolinas
TrueTerms is launching first in Tennessee. This gives us the ability to refine workflows with local brokerages, test against Tennessee real estate forms, and incorporate real-world feedback.
Next up: North Carolina and South Carolina. Our phased rollout ensures agents in every market get a product tailored to local contract norms and client expectations.
A Platform That Complements, Not Replaces
TrueTerms is not a bulky transaction management system. It’s a lightweight offer management solution that fits neatly into your current process. After an offer is accepted, you can continue with your existing workflows or expand into broader platforms like TopTick.
Want to simplify your offers and give your clients more confidence?
TrueTerms
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Questions and Answers
What is TrueTerms?
TrueTerms is a terms transmission platform that simplifies the process for agents and clients to submit, review, counter and accept real estate offer terms. It is designed to be a lightweight, mobile-first solution that allows agents to quickly test interest in a property without extensive paperwork.
How does a TrueTerms link work?
A licensed agent can share a TrueTerms link for an active listing with their clients. The client can then use the TrueTerms Offer Modal, which is accessible from any device, to propose key deal terms for a property.
How are terms submitted, reviewed, and compared?
TrueTerms focuses on the essential deal points of an offer, such as price, timing, and contingencies. The platform features e-signature at the acceptance stage and provides push notifications for counters and acceptances. Sellers have the option to release the ranking or positioning of offers without disclosing confidential details.
What happens after terms are accepted?
Once terms are accepted, they are transmitted to a Property Transaction Agreement, which is executed by all parties. At that time, the listing agent and buyer's agent agree to execute a state-specific Purchase and Sale Agreement and any additional forms.
Does TrueTerms replace the MLS process?
TrueTerms does not replace the MLS process but works alongside it. Unlike platforms that require MLS integration and form libraries, TrueTerms is a lean solution that is fully cross-state because it doesn't need forms licensing.
How does the "Terms Sheet" relate to a full purchase contract?
The Terms Sheet is a standardized, two-page agreement that includes key variables of a deal. It is a legally binding commitment for all parties to produce a full state-specific Purchase and Sale Agreement (PSA) within 48 hours.
How is privacy handled?
Agents are responsible for maintaining the security and confidentiality of all account credentials and user data. The platform is built with a focus on privacy, as offer terms are private and only the seller is notified.
Does TrueTerms handle disclosures or inspections?
TrueTerms simplifies offers down to the essential terms sheet and does not handle disclosures, inspections, or other contingencies. The platform's Terms Sheet is a binding agreement to deliver a formal contract, but it is not the PSA itself.
What is the TrueTerms Offer Modal?
TrueTerms Offer Modal is a user-friendly method for buyer agents to communicate their terms to the seller. Instead of filling out a 10+ page contract, simply add the key deal points you’re willing to offer in the Offer Modal and share those key deal points with the seller.
Can I submit an offer without an agent/by myself as the consumer?
No, you cannot submit offers without a licensed agent. To ensure the legitimacy of every offer, TrueTerms requires that all submissions come through a licensed agent who shares an exclusive link with their client.
Once the "Terms Sheet" is executed, it becomes a legally binding commitment for all parties to produce a full, state-specific Purchase and Sale Agreement (PSA) within 48 hours. This process helps to prevent unserious offers and maintain a clear, efficient transaction.
What is Limited Transparency?
Limited Transparency allows the seller to release a ranking of offers when there is more than one. If the seller and listing agent choose to enable this feature, the buyer and buyer's agent can see how their offer ranks in three key categories:
Price: A ranking based on the highest offer price.
Timing: A ranking that shows which offer is closest to the seller's preferred timeline.
Security: A ranking that considers all contingencies, such as inspection, financing, and appraisal, as well as other factors.
Before sharing the rankings, the listing agent prioritizes the most important terms for the home. As offers are submitted, they are given a numerical rank in each of the three categories. This provides increased transparency for buyers while still giving the seller the ability to prioritize what is most important to them.
Can TrueTerms launch in my state/market?
TrueTerms is currently focused on the Southeastern US states (Tennessee, Georgia, North Carolina, South Carolina & Florida). Given that TrueTerms is a platform where listing agents collect, compare, and negotiate offers in one place, we can open up in your market as well, we just need to hear from you and our team will get back with you to provide next steps.
Faster Decisions, Smarter Moves - Make offers and counteroffers confidently, with all info at your fingertips.
Everything in One Place - Centralized updates, documents, and notifications so nothing slips through the cracks.
Gain a Competitive Edge - Be among the first to access tools that help you close deals faster and smoother.
